Based on public reviews and response behavior.
104 reviews over 752 days (about 4.2 per month). Busiest month: 78% of reviews — one month dominates this sample. Languages: en 92%, unknown 7%, ro 1%.
Gaming & Esports average: score 60.0, rating 4.24 stars, reply rate 26.8%, over 825 ranked companies · benchmark 2 Nov 2026
Score
50.2
Industry average 60.0
9.8 below average
Rating
4.66
Industry average 4.24
0.42 above average
Reply rate
—
Industry average 26.8%
not measured
Among ranked Gaming & Esports companies
Only companies with enough recent, scoreable reviews are ranked.
77% of reviews positive, 21% negative
Covering August 2026 — 18 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 28% negative and 6% neutral.
Based on 2 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes from the 104 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 825 ranked companies in Gaming & Esports (benchmark 2 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around delivery shipping scores -0.175 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 50.2 sits in the bottom quarter of about 850 ranked Gaming & Esports companies (25th percentile: 52, median: 60). The weakest topic and the reply rate are the two levers that move this score fastest.
Included in the full report
Unlock the full report — $4.99