Customereye

Godlys.GG

Gaming & Esports • United Statesgodlys.gg

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

33/100
−9.4 vs. last month2.54 ★ average rating · 517 reviews

Competitive Performance Rank

Among fully-analyzed Gaming & Esports companies

#254of 259
Top 98% · Bottom Tier
#1 (best)#259 (worst)
#252Peer
#253Peer
#254This company
#255Peer
#256Peer

Overall Customer Sentiment

Below Average

38% of reviews positive, 59% negative

38%
positive
  • Positive38%
  • Neutral3%
  • Negative59%

Sentiment Balance

Covering September 2024 — 20 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 15% of reviews in this period, with 75% negative and 10% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 513 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
20.0%
Response Speed
13.3%
Pricing
12.6%
Communication
11.5%
Problem Resolution
11.1%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Delivery Shipping, making up 20.0% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH71/100
71/100
signal score
  • Built from a negative-review share of 63.3% across this company's analyzed reviews.
  • 4 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

2.5avg rating
5
31.3%
4
4.8%
3
4.1%
2
6.0%
1
53.8%

Based on 517 analyzed reviews. Sentiment is holding steady: 25.0% of reviews in the last three months were positive, compared with 24.7% in the three months before that.

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