Pcgameskey

Gaming & Esports • United Statespcgameskey.com

Review data last updated August 11, 2026.

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Based on public reviews and response behavior.

Overall Score

45/100

+10.0 vs. last month4.44 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Gaming & Esports companies

#211of 259

Top 81% · Bottom Tier

#1 (best)#259 (worst)

#209Peer

#210Peer

#211This company

#212Peer

#213Peer

Overall Customer Sentiment

Below Average

66% of reviews positive, 32% negative

66%

positive

Positive66%
Neutral2%
Negative32%

Sentiment Balance

Covering September 2024 — 10 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 70% of reviews in this period, with 30% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 598 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Response Speed

18.3%

Customer Support

15.1%

Product Quality

13.4%

Delivery Shipping

12.7%

Pricing

10.8%

Most feedback concerns Response Speed.

The most common complaint theme is Communication, making up 7.7% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM42/100

42/100

signal score

•Built from a negative-review share of 36.3% across this company's analyzed reviews.
•3 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.4avg rating

5★

79.7%

4★

7.5%

3★

1.0%

2★

0.7%

1★

11.2%

Based on 600 analyzed reviews. Sentiment is holding steady: 77.4% of reviews in the last three months were positive, compared with 76.5% in the three months before that.

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