GameFlip

Gaming & Esports • United Statesgameflip.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

62/100

+16.7 vs. last month3.67 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Gaming & Esports companies

#42of 259

Top 16% · Top Tier

#1 (best)#259 (worst)

#40Peer

#41Peer

#42This company

#43Peer

#44Peer

Overall Customer Sentiment

Category Leader

71% of reviews positive, 28% negative

71%

positive

Positive71%
Neutral1%
Negative28%

Sentiment Balance

Covering September 2024 — 11 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 55% of reviews in this period, with 36% negative and 9% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 589 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Loyalty

16.6%

Pricing

16.4%

Customer Support

14.5%

Product Quality

12.5%

Problem Resolution

9.9%

Most feedback concerns Loyalty.

The most common complaint theme is Response Speed, making up 8.5% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH49/100

49/100

signal score

•Built from a negative-review share of 39.3% across this company's analyzed reviews.
•13 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.7avg rating

5★

59.8%

4★

6.8%

3★

2.2%

2★

2.7%

1★

28.5%

Based on 600 analyzed reviews. Sentiment is improving: 43.3% of reviews in the last three months were positive, compared with 9.1% in the three months before that.

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