Customereye

Gamers-Outlet.net - CD Keys

Gaming & Esports • United Stateswww.gamers-outlet.net

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

45/100
4.71 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Gaming & Esports companies

#212of 259
Top 82% · Bottom Tier
#1 (best)#259 (worst)
#210Peer
#211Peer
#212This company
#213Peer
#214Peer

Overall Customer Sentiment

Below Average

66% of reviews positive, 33% negative

66%
positive
  • Positive66%
  • Neutral2%
  • Negative33%

Sentiment Balance

Covering September 2024 — 600 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 66% of reviews in this period, with 33% negative and 2% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Response Speed
17.5%
Product Quality
15.1%
Pricing
13.9%
Onboarding
13.4%
Problem Resolution
9.7%

Most feedback concerns Response Speed.

The most common complaint theme is Problem Resolution, making up 9.7% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM45/100
45/100
signal score
  • Built from a negative-review share of 44.7% across this company's analyzed reviews.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.7avg rating
5
89.2%
4
3.7%
3
1.3%
2
0.5%
1
5.3%

Based on 600 analyzed reviews.

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