Customereye

CrownCoins Casino

Gaming & Esports • United Stateswww.crowncoinscasino.com

Review data last updated .

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Based on public reviews and response behavior.

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Overall Score

49/100
−13.3 vs. last month3.92 ★ average rating · 650 reviews

Competitive Performance Rank

Among fully-analyzed Gaming & Esports companies

#169of 259
Top 65% · Mid Pack
#1 (best)#259 (worst)
#167Peer
#168Peer
#169This company
#170Peer
#171Peer

Overall Customer Sentiment

Mid Pack

74% of reviews positive, 25% negative

74%
positive
  • Positive74%
  • Neutral1%
  • Negative25%

Sentiment Balance

Covering August 2026 — 298 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 68% of reviews in this period, with 32% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 650 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2026.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Pricing
20.8%
Loyalty
15.6%
Product Quality
15.2%
Response Speed
14.7%
Customer Support
11.2%

Most feedback concerns Pricing.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW19/100
19/100
signal score
  • •Built from a negative-review share of 25.4% across this company's analyzed reviews.
  • •2 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • •Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.9avg rating
5★
66.6%
4★
4.6%
3★
4.3%
2★
3.4%
1★
21.1%

Based on 650 analyzed reviews. Sentiment is improving: 76.7% of reviews in the last three months were positive, compared with 64.0% in the three months before that.

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