Customereye

shiny24.com

Gaming & Esports • United Statesshiny24.com

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

100 reviews over 130 days (about 23 per month). Busiest month: 39% of reviews. Languages: en 89%, unknown 9%, fr 2%.

Overall Score

49/100
Short observation window (130 days)
+58.3 vs. last month4.92 ★ average rating · 100 reviews
49/100 from 100 reviews over 6 months, moderate confidence. trend not shown: window under six months.

Gaming & Esports average: score 59.9, rating 4.24 stars, reply rate 26.9%, over 816 ranked companies · benchmark 30 Oct 2026

Score

49.0

Industry average 59.9

10.9 below average

Rating

4.92

Industry average 4.24

0.68 above average

Reply rate

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Industry average 26.9%

not measured

Competitive Performance Rank

Among ranked Gaming & Esports companies

#655of 816 ranked in Gaming & Esports
Top 80% · Bottom Tierup 308 from last month
#1 (best)#816 (worst)
#653Peer
#654Peer
#655This company
#656Peer
#657Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

73% of reviews positive, 27% negative

73%
positive
  • Positive73%
  • Neutral0%
  • Negative27%

Sentiment Balance

Covering August 2026 — 3 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 6 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Response Speed
Hidden
Customer Support
Hidden
Product Quality
Hidden
Problem Resolution
Hidden
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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