Customereye

Chicks Gold

Gaming & Esports • Canadachicksgold.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

60/100
+9.0 vs. last month4.27 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Gaming & Esports companies

#51of 259
Top 20% · Top Tier
#1 (best)#259 (worst)
#49Peer
#50Peer
#51This company
#52Peer
#53Peer

Overall Customer Sentiment

Category Leader

67% of reviews positive, 31% negative

67%
positive
  • Positive67%
  • Neutral1%
  • Negative31%

Sentiment Balance

Covering October 2024 — 75 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 76% of reviews in this period, with 21% negative and 3% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Response Speed
25.7%
Customer Support
16.2%
Loyalty
11.2%
Onboarding
11.2%
Product Quality
9.8%

Most feedback concerns Response Speed.

The most common complaint theme is Pricing, making up 6.7% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM42/100
42/100
signal score
  • Built from a negative-review share of 40.0% across this company's analyzed reviews.
  • 1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.3avg rating
5
77.0%
4
4.2%
3
2.7%
2
1.0%
1
15.2%

Based on 600 analyzed reviews. Sentiment is holding steady: 84.4% of reviews in the last three months were positive, compared with 83.9% in the three months before that.

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