Based on public reviews and response behavior.
100 reviews over 937 days (about 3.3 per month). Busiest month: 7% of reviews. Languages: en 95%, fr 2%, cs 1%.
Gaming & Esports average: score 57.8, rating 4.00 stars, reply rate 26.4%, over 1,210 ranked companies · benchmark 23 Oct 2026
Score
49.0
Industry average 57.8
8.8 below average
Rating
4.06
Industry average 4.00
0.06 above average
Reply rate
—
Industry average 26.4%
not measured
Among ranked Gaming & Esports companies
Only companies with enough recent, scoreable reviews are ranked.
66% of reviews positive, 31% negative
Covering August 2026 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,210 ranked companies in Gaming & Esports (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 49.0 sits in the bottom quarter of about 1,200 ranked Gaming & Esports companies (25th percentile: 49, median: 59). The weakest topic and the reply rate are the two levers that move this score fastest.
"Customer Support" is the strongest recurring theme in the reviews: 45 mentions with a sentiment score of 73.20/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
