Gatehouse Supplies

Auto Parts & Accessories • United Statesgatehousesupplies.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

43/100

+6.7 vs. last month4.26 ★ average rating · 545 reviews

Competitive Performance Rank

Among fully-analyzed Auto Parts & Accessories companies

#125of 148

Top 84% · Bottom Tier

#1 (best)#148 (worst)

#123Peer

#124Peer

#125This company

#126Peer

#127Peer

Overall Customer Sentiment

Below Average

63% of reviews positive, 35% negative

63%

positive

Positive63%
Neutral3%
Negative35%

Sentiment Balance

Covering August 2024 — 5 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 40% of reviews in this period, with 60% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 537 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

24.4%

Response Speed

16.9%

Customer Support

11.3%

Product Quality

10.0%

Onboarding

9.2%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Loyalty, making up 8.1% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH70/100

70/100

signal score

•Built from a negative-review share of 46.7% across this company's analyzed reviews.
•4 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.3avg rating

5★

71.9%

4★

9.5%

3★

3.1%

2★

3.1%

1★

12.3%

Based on 545 analyzed reviews. Sentiment is slipping: 66.7% of reviews in the last three months were positive, compared with 88.5% in the three months before that.

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