Customereye

GMPartsGiant.com

Auto Parts & Accessoriesgmpartsgiant.com

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

100 reviews over 85 days (about 36 per month). Busiest month: 38% of reviews. Languages: en 94%, unknown 4%, es 1%.

Overall Score

53/100
Short observation window (85 days)
−16.2 vs. last month4.23 ★ average rating · 100 reviews
53/100 from 100 reviews over 4 months, moderate confidence. trend not shown: window under six months.

Auto Parts & Accessories average: score 62.0, rating 4.32 stars, reply rate 33.6%, over 1,036 ranked companies · benchmark 30 Oct 2026

Score

52.9

Industry average 62.0

9.1 below average

Rating

4.23

Industry average 4.32

0.09 below average

Reply rate

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Industry average 33.6%

not measured

Competitive Performance Rank

Among ranked Auto Parts & Accessories companies

#759of 1036 ranked in Auto Parts & Accessories
Top 73% · Mid Packdown 84 from last month
#1 (best)#1036 (worst)
#757Peer
#758Peer
#759This company
#760Peer
#761Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

59% of reviews positive, 38% negative

59%
positive
  • Positive59%
  • Neutral3%
  • Negative38%

Sentiment Balance

Covering August 2026 — 12 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 42% of reviews in this period, with 58% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Based on 4 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Delivery Shipping
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Pricing
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Product Quality
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Response Speed
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Onboarding
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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