Customereye

Shuttlefare

Auto Parts & Accessories • United Statesshuttlefare.com

Review data last updated .

Based on public reviews and response behavior.

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600 reviews over 1,655 days (about 11 per month). Busiest month: 15% of reviews.

Overall Score

60/100
3.98 ★ average rating · 600 reviews
60/100 from 600 reviews over 36 months, high confidence.

Auto Parts & Accessories average: score 60.7, rating 4.37 stars, reply rate 35.7%, over 626 ranked companies · benchmark 4 Oct 2026

Score

59.7

Industry average 60.7

1.0 below average

Rating

3.98

Industry average 4.37

0.39 below average

Reply rate

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Industry average 35.7%

not measured

Competitive Performance Rank

Among ranked Auto Parts & Accessories companies

#308of 626 ranked in Auto Parts & Accessories
Top 49% · Upper Half
#1 (best)#626 (worst)
#306Peer
#307Peer
#308This company
#309Peer
#310Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

68% of reviews positive, 30% negative

68%
positive
  • Positive68%
  • Neutral2%
  • Negative30%

Sentiment Balance

Covering January 2024 — 7 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 57% of reviews in this period, with 43% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Onboarding
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Customer Support
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Response Speed
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Product Quality
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Loyalty
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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