Based on public reviews and response behavior.
100 reviews over 28 days (about 109 per month). Busiest month: 87% of reviews — one month dominates this sample. Languages: en 93%, unknown 6%, fr 1%.
Auto Parts & Accessories average: score 61.5, rating 4.28 stars, reply rate 33.1%, over 1,082 ranked companies · benchmark 1 Nov 2026
Score
37.1
Industry average 61.5
24.4 below average
Rating
3.97
Industry average 4.28
0.31 below average
Reply rate
—
Industry average 33.1%
not measured
Among ranked Auto Parts & Accessories companies
Only companies with enough recent, scoreable reviews are ranked.
48% of reviews positive, 49% negative
Covering August 2026 — 87 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 52% of reviews in this period, with 46% negative and 2% neutral.
Based on 2 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,082 ranked companies in Auto Parts & Accessories (benchmark 1 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.105 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 37.1 sits in the bottom quarter of about 1,100 ranked Auto Parts & Accessories companies (25th percentile: 52, median: 62). The weakest topic and the reply rate are the two levers that move this score fastest.
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