Customereye

x-car.com.au

Auto Parts & Accessoriesx-car.com.au

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 603 days (about 5 per month). Busiest month: 10% of reviews. Languages: en 100%.

Overall Score

39/100
−30.0 vs. last month3.18 ★ average rating · 100 reviews
39/100 from 100 reviews over 18 months, moderate confidence.

Auto Parts & Accessories average: score 61.5, rating 4.37 stars, reply rate 34.1%, over 1,008 ranked companies · benchmark 14 Oct 2026

Score

38.7

Industry average 61.5

22.8 below average

Rating

3.18

Industry average 4.37

1.19 below average

Reply rate

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Industry average 34.1%

not measured

Competitive Performance Rank

Among ranked Auto Parts & Accessories companies

#968of 1008 ranked in Auto Parts & Accessories
Top 96% · Bottom Tierdown 91 from last month
#1 (best)#1008 (worst)
#966Peer
#967Peer
#968This company
#969Peer
#970Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

56% of reviews positive, 44% negative

56%
positive
  • Positive56%
  • Neutral0%
  • Negative44%

Sentiment Balance

Covering September 2026 — 6 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Product Quality
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Loyalty
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Delivery Shipping
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Customer Support
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Response Speed
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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