Based on public reviews and response behavior.
199 reviews over 333 days (about 18 per month). Busiest month: 12% of reviews. Languages: en 86%, fr 9%, nl 3%.
Auto Parts & Accessories average: score 61.5, rating 4.28 stars, reply rate 33.1%, over 1,082 ranked companies · benchmark 1 Nov 2026
Score
38.2
Industry average 61.5
23.3 below average
Rating
2.10
Industry average 4.28
2.18 below average
Reply rate
—
Industry average 33.1%
not measured
Among ranked Auto Parts & Accessories companies
Only companies with enough recent, scoreable reviews are ranked.
25% of reviews positive, 74% negative
Covering October 2026 — 17 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 29% of reviews in this period, with 71% negative and 0% neutral.
Share of theme mentions
Themes from the 199 most recent reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,082 ranked companies in Auto Parts & Accessories (benchmark 1 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around loyalty scores -0.249 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 38.2 sits in the bottom quarter of about 1,100 ranked Auto Parts & Accessories companies (25th percentile: 52, median: 62). The weakest topic and the reply rate are the two levers that move this score fastest.
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