Customereye

CJ Pony Parts

Auto Parts & Accessoriescjponyparts.com

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 863 days (about 3.5 per month). Busiest month: 13% of reviews. Languages: en 99%, fr 1%.

Overall Score

37/100
+21.2 vs. last month1.82 ★ average rating · 100 reviews
37/100 from 100 reviews over 15 months, moderate confidence.

Auto Parts & Accessories average: score 61.5, rating 4.28 stars, reply rate 33.1%, over 1,082 ranked companies · benchmark 1 Nov 2026

Score

36.5

Industry average 61.5

25.0 below average

Rating

1.82

Industry average 4.28

2.46 below average

Reply rate

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Industry average 33.1%

not measured

Competitive Performance Rank

Among ranked Auto Parts & Accessories companies

#1030of 1082 ranked in Auto Parts & Accessories
Top 95% · Bottom Tierup 334 from last month
#1 (best)#1082 (worst)
#1028Peer
#1029Peer
#1030This company
#1031Peer
#1032Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

28% of reviews positive, 71% negative

28%
positive
  • Positive28%
  • Neutral1%
  • Negative71%

Sentiment Balance

Covering October 2026 — 13 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 46% of reviews in this period, with 54% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Delivery Shipping
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Loyalty
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Customer Support
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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