Based on public reviews and response behavior.
139 reviews over 343 days (about 12 per month). Busiest month: 18% of reviews. Languages: en 100%.
Auto Parts & Accessories average: score 61.5, rating 4.38 stars, reply rate 34.9%, over 937 ranked companies · benchmark 13 Oct 2026
Score
36.1
Industry average 61.5
25.4 below average
Rating
2.47
Industry average 4.38
1.91 below average
Reply rate
—
Industry average 34.9%
not measured
Among ranked Auto Parts & Accessories companies
Only companies with enough recent, scoreable reviews are ranked.
34% of reviews positive, 64% negative
Covering September 2026 — 11 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 27% of reviews in this period, with 73% negative and 0% neutral.
Share of theme mentions
Themes extracted from 139 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 937 ranked companies in Auto Parts & Accessories (benchmark 13 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.359 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.363). Review the worst months in the trend data to identify specific operational or product issues.
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