Autobuffy

Auto Parts & Accessories • United Statesautobuffy.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

47/100

−2.0 vs. last month4.34 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Auto Parts & Accessories companies

#100of 148

Top 68% · Mid Pack

#1 (best)#148 (worst)

#98Peer

#99Peer

#100This company

#101Peer

#102Peer

Overall Customer Sentiment

Mid Pack

71% of reviews positive, 26% negative

71%

positive

Positive71%
Neutral2%
Negative26%

Sentiment Balance

Covering October 2024 — 11 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 36% of reviews in this period, with 55% negative and 9% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Product Quality

20.3%

Delivery Shipping

19.8%

Response Speed

11.8%

Pricing

11.8%

Loyalty

10.5%

Most feedback concerns Product Quality.

The most common complaint theme is Loyalty, making up 10.5% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH64/100

64/100

signal score

•Built from a negative-review share of 38.7% across this company's analyzed reviews.
•5 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.3avg rating

5★

78.2%

4★

5.3%

3★

2.0%

2★

1.3%

1★

13.2%

Based on 600 analyzed reviews. Sentiment is slipping: 36.4% of reviews in the last three months were positive, compared with 56.8% in the three months before that.

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