Based on public reviews and response behavior.
600 reviews over 1,949 days (about 9.4 per month). Busiest month: 6% of reviews.
Auto Parts & Accessories average: score 61.5, rating 4.37 stars, reply rate 34.1%, over 1,011 ranked companies · benchmark 15 Oct 2026
Score
47.4
Industry average 61.5
14.1 below average
Rating
4.21
Industry average 4.37
0.16 below average
Reply rate
—
Industry average 34.1%
not measured
Among ranked Auto Parts & Accessories companies
Only companies with enough recent, scoreable reviews are ranked.
70% of reviews positive, 28% negative
Covering November 2022 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.
Share of theme mentions
Themes extracted from 600 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,011 ranked companies in Auto Parts & Accessories (benchmark 15 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around value for money scores -0.277 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.120). Review the worst months in the trend data to identify specific operational or product issues.
Included in the full report
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