Compustar

Auto Parts & Accessories • United Statescompustar.com

Review data last updated August 11, 2026.

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Based on public reviews and response behavior.

Overall Score

47/100

−6.8 vs. last month4.21 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Auto Parts & Accessories companies

#101of 148

Top 68% · Mid Pack

#1 (best)#148 (worst)

#99Peer

#100Peer

#101This company

#102Peer

#103Peer

Overall Customer Sentiment

Mid Pack

70% of reviews positive, 28% negative

70%

positive

Positive70%
Neutral1%
Negative28%

Sentiment Balance

Covering November 2022 — 4 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 587 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2022.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Product Quality

23.8%

Loyalty

15.2%

Problem Resolution

14.3%

Customer Support

10.5%

Onboarding

9.4%

Most feedback concerns Product Quality.

The most common complaint theme is Problem Resolution, making up 14.3% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM38/100

38/100

signal score

•Built from a negative-review share of 36.0% across this company's analyzed reviews.
•1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.2avg rating

5★

62.7%

4★

16.8%

3★

7.3%

2★

5.0%

1★

8.2%

Based on 600 analyzed reviews. Sentiment is holding steady: 0.0% of reviews in the last three months were positive, compared with 0.0% in the three months before that.

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