Based on public reviews and response behavior.
200 reviews over 132 days (about 46 per month). Busiest month: 37% of reviews. Languages: en 100%.
Auto Parts & Accessories average: score 61.5, rating 4.37 stars, reply rate 34.1%, over 1,011 ranked companies · benchmark 15 Oct 2026
Score
47.3
Industry average 61.5
14.2 below average
Rating
3.75
Industry average 4.37
0.62 below average
Reply rate
—
Industry average 34.1%
not measured
Among ranked Auto Parts & Accessories companies
Only companies with enough recent, scoreable reviews are ranked.
71% of reviews positive, 29% negative
Covering September 2026 — 14 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 21% of reviews in this period, with 79% negative and 0% neutral.
Based on 5 months of reviews, too short to read a trend
Share of theme mentions
Themes extracted from 200 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,011 ranked companies in Auto Parts & Accessories (benchmark 15 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.285 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.767). Review the worst months in the trend data to identify specific operational or product issues.
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