Based on public reviews and response behavior.
100 reviews over 802 days (about 3.8 per month). Busiest month: 18% of reviews. Languages: en 100%.
Auto Parts & Accessories average: score 60.9, rating 4.30 stars, reply rate 32.8%, over 1,309 ranked companies · benchmark 18 Oct 2026
Score
39.8
Industry average 60.9
21.1 below average
Rating
2.96
Industry average 4.30
1.34 below average
Reply rate
—
Industry average 32.8%
not measured
Among ranked Auto Parts & Accessories companies
Only companies with enough recent, scoreable reviews are ranked.
53% of reviews positive, 45% negative
Covering October 2026 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 25% of reviews in this period, with 75% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,309 ranked companies in Auto Parts & Accessories (benchmark 18 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.150 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.530). Review the worst months in the trend data to identify specific operational or product issues.
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