Based on public reviews and response behavior.
76 reviews over 970 days (about 2.4 per month). Busiest month: 16% of reviews. Languages: en 100%.
Auto Parts & Accessories average: score 60.9, rating 4.30 stars, reply rate 32.8%, over 1,309 ranked companies · benchmark 18 Oct 2026
Score
40.5
Industry average 60.9
20.4 below average
Rating
3.20
Industry average 4.30
1.10 below average
Reply rate
—
Industry average 32.8%
not measured
Among ranked Auto Parts & Accessories companies
Only companies with enough recent, scoreable reviews are ranked.
55% of reviews positive, 43% negative
Covering February 2025 — 6 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 50% negative and 17% neutral.
Share of theme mentions
Themes extracted from 76 analysed reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,309 ranked companies in Auto Parts & Accessories (benchmark 18 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.175 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.748). Review the worst months in the trend data to identify specific operational or product issues.
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