Customereye

Findigs

Real Estate & Property • United Statesfindigs.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

60/100
−25.0 vs. last month3.91 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Real Estate & Property companies

#33of 92
Top 36% · Upper Half
#1 (best)#92 (worst)
#31Peer
#32Peer
#33This company
#34Peer
#35Peer

Overall Customer Sentiment

Above Average

67% of reviews positive, 32% negative

67%
positive
  • Positive67%
  • Neutral1%
  • Negative32%

Sentiment Balance

Covering September 2024 — 4 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Onboarding
25.6%
Customer Support
19.2%
Product Quality
12.7%
Response Speed
12.4%
Communication
10.8%

Most feedback concerns Onboarding.

The most common complaint theme is Communication, making up 10.8% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM38/100
38/100
signal score
  • Built from a negative-review share of 41.7% across this company's analyzed reviews.
  • 3 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.9avg rating
5
60.0%
4
11.0%
3
6.3%
2
5.7%
1
17.0%

Based on 600 analyzed reviews. Sentiment is improving: 72.7% of reviews in the last three months were positive, compared with 39.1% in the three months before that.

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