Customereye

Drhorton

Real Estate & Propertywww.drhorton.com

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 796 days (about 3.8 per month). Busiest month: 11% of reviews. Languages: en 100%.

Overall Score

37/100
−11.4 vs. last month1.53 ★ average rating · 100 reviews
37/100 from 100 reviews over 15 months, moderate confidence.

Real Estate & Property average: score 61.0, rating 4.14 stars, reply rate 51.4%, over 213 ranked companies · benchmark 16 Sept 2026

Score36.6vs 61.024.4Rating1.53vs 4.142.61Reply ratevs 51.4%

Competitive Performance Rank

Among ranked Real Estate & Property companies

#202of 213 ranked in Real Estate & Property
Top 95% · Bottom Tier
#1 (best)#213 (worst)
#200Peer
#201Peer
#202This company
#203Peer
#204Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

25% of reviews positive, 74% negative

25%
positive
  • Positive25%
  • Neutral1%
  • Negative74%

Sentiment Balance

Covering August 2026 — 7 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 29% of reviews in this period, with 71% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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