Customereye

AppFolio Property Manager

Real Estate & Propertyappfolio.com

Review data last updated .

Based on public reviews and response behavior.

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513 reviews over 3,751 days (about 4.2 per month). Busiest month: 6% of reviews. Languages: us 56%, en 44%, unknown 0%.

Overall Score

35/100
+33.2 vs. last month2.50 ★ average rating · 513 reviews

Competitive Performance Rank

Among fully-analyzed Real Estate & Property companies

#197of 205
Top 96% · Bottom Tier
#1 (best)#205 (worst)
#195Peer
#196Peer
#197This company
#198Peer
#199Peer

13 companies not ranked: no reviews in the last 12 months or too few reviews we can score

Overall Customer Sentiment

Below Average

39% of reviews positive, 59% negative

39%
positive
  • Positive39%
  • Neutral2%
  • Negative59%

Sentiment Balance

Covering August 2026 — 16 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 63% of reviews in this period, with 38% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

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