Customereye

Apartment List

Real Estate & Property • United Statesapartmentlist.com

Review data last updated .

Based on public reviews and response behavior.

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1,105 reviews over 1,306 days (about 26 per month). Busiest month: 9% of reviews. Languages: en 99%, unknown 1%, fr 0%.

Overall Score

37/100
−7.9 vs. last month2.77 ★ average rating · 1,105 reviews
37/100 from 1,105 reviews over 31 months, high confidence.

Real Estate & Property average: score 69.5, rating 4.35 stars, reply rate 50.3%, over 1,055 ranked companies · benchmark 30 Oct 2026

Score

36.5

Industry average 69.5

33.0 below average

Rating

2.77

Industry average 4.35

1.58 below average

Reply rate

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Industry average 50.3%

not measured

Competitive Performance Rank

Among ranked Real Estate & Property companies

#1019of 1055 ranked in Real Estate & Property
Top 97% · Bottom Tierup 6 from last month
#1 (best)#1055 (worst)
#1017Peer
#1018Peer
#1019This company
#1020Peer
#1021Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

40% of reviews positive, 58% negative

40%
positive
  • Positive40%
  • Neutral3%
  • Negative57%

Sentiment Balance

Covering August 2026 — 28 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 29% of reviews in this period, with 64% negative and 7% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Pricing
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Product Quality
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Communication
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Customer Support
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Loyalty
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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