Customereye

FirstService Residential

Real Estate & Property • Canadafsresidential.com

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 511 days (about 6 per month). Busiest month: 11% of reviews. Languages: en 100%.

Overall Score

33/100
−23.3 vs. last month1.48 ★ average rating · 100 reviews
33/100 from 100 reviews over 14 months, moderate confidence.

Real Estate & Property average: score 69.5, rating 4.35 stars, reply rate 50.3%, over 1,055 ranked companies · benchmark 30 Oct 2026

Score

32.5

Industry average 69.5

37.0 below average

Rating

1.48

Industry average 4.35

2.87 below average

Reply rate

—

Industry average 50.3%

not measured

Competitive Performance Rank

Among ranked Real Estate & Property companies

#1025of 1055 ranked in Real Estate & Property
Top 97% · Bottom Tierup 13 from last month
#1 (best)#1055 (worst)
#1023Peer
#1024Peer
#1025This company
#1026Peer
#1027Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

24% of reviews positive, 75% negative

24%
positive
  • Positive24%
  • Neutral1%
  • Negative75%

Sentiment Balance

Covering September 2026 — 6 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 17% of reviews in this period, with 83% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
Hidden
Loyalty
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Communication
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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