Customereye

Mynd Management

Real Estate & Property • United Statesmynd.co

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

41/100
−8.9 vs. last month3.48 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Real Estate & Property companies

#88of 92
Top 96% · Bottom Tier
#1 (best)#92 (worst)
#86Peer
#87Peer
#88This company
#89Peer
#90Peer

Overall Customer Sentiment

Below Average

62% of reviews positive, 38% negative

62%
positive
  • Positive62%
  • Neutral1%
  • Negative38%

Sentiment Balance

Covering September 2024 — 9 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 11% of reviews in this period, with 89% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 596 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
27.7%
Product Quality
12.6%
Problem Resolution
10.9%
Pricing
10.4%
Loyalty
9.1%

Most feedback concerns Customer Support.

The most common complaint theme is Customer Support, making up 27.7% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM36/100
36/100
signal score
  • Built from a negative-review share of 28.0% across this company's analyzed reviews.
  • 4 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.5avg rating
5
60.0%
4
2.0%
3
0.7%
2
0.8%
1
36.5%

Based on 600 analyzed reviews. Sentiment is holding steady: 3.8% of reviews in the last three months were positive, compared with 0.0% in the three months before that.

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