Customereye

Peabody

Real Estate & Property • United Kingdomwww.peabody.org.uk

Review data last updated .

Based on public reviews and response behavior.

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200 reviews over 110 days (about 55 per month). Busiest month: 30% of reviews. Languages: en 100%.

Overall Score

50/100
Short observation window (110 days)
+8.8 vs. last month1.79 ★ average rating · 200 reviews
50/100 from 200 reviews over 5 months, moderate confidence. trend not shown: window under six months.

Real Estate & Property average: score 69.5, rating 4.35 stars, reply rate 50.3%, over 1,055 ranked companies · benchmark 30 Oct 2026

Score

49.9

Industry average 69.5

19.6 below average

Rating

1.79

Industry average 4.35

2.56 below average

Reply rate

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Industry average 50.3%

not measured

Competitive Performance Rank

Among ranked Real Estate & Property companies

#950of 1055 ranked in Real Estate & Property
Top 90% · Bottom Tierup 58 from last month
#1 (best)#1055 (worst)
#948Peer
#949Peer
#950This company
#951Peer
#952Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

20% of reviews positive, 80% negative

20%
positive
  • Positive20%
  • Neutral1%
  • Negative80%

Sentiment Balance

Covering September 2026 — 19 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 26% of reviews in this period, with 74% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 5 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Communication
Hidden
Problem Resolution
Hidden
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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