Based on public reviews and response behavior.
100 reviews over 919 days (about 3.3 per month). Busiest month: 6% of reviews. Languages: en 89%, unknown 7%, it 3%.
Airlines & Aviation average: score 33.6, rating 2.12 stars, reply rate 7.2%, over 85 ranked companies · benchmark 30 Oct 2026
Score
48.9
Industry average 33.6
15.3 above average
Rating
4.89
Industry average 2.12
2.77 above average
Reply rate
—
Industry average 7.2%
not measured
Among ranked Airlines & Aviation companies
Only companies with enough recent, scoreable reviews are ranked.
74% of reviews positive, 23% negative
Covering March 2026 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 25% negative and 25% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 85 ranked companies in Airlines & Aviation (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.211). Review the worst months in the trend data to identify specific operational or product issues.
An overall score of 48.9 places the company in the top quarter of about 90 ranked Airlines & Aviation companies (75th percentile: 38). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
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