Legal & Compliance • United Kingdomchildmaintenanceservice.direct.gov.uk
Review data last updated .
Based on public reviews and response behavior.
148 reviews over 346 days (about 13 per month). Busiest month: 13% of reviews. Languages: en 100%.
Legal & Compliance average: score 70.0, rating 4.51 stars, reply rate 50.5%, over 1,072 ranked companies · benchmark 30 Oct 2026
Score
12.4
Industry average 70.0
57.6 below average
Rating
1.07
Industry average 4.51
3.44 below average
Reply rate
—
Industry average 50.5%
not measured
Among ranked Legal & Compliance companies
Only companies with enough recent, scoreable reviews are ranked.
13% of reviews positive, 86% negative
Covering September 2026 — 6 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.
Share of theme mentions
Themes from the 148 most recent reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,072 ranked companies in Legal & Compliance (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around onboarding scores -0.789 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.544). Review the worst months in the trend data to identify specific operational or product issues.
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