Customereye

LG & SC Ombudsman

Legal & Compliance • United Stateswww.lgo.org.uk

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 666 days (about 4.6 per month). Busiest month: 9% of reviews. Languages: en 100%.

Overall Score

14/100
−2.8 vs. last month1.05 ★ average rating · 100 reviews
14/100 from 100 reviews over 17 months, moderate confidence.

Legal & Compliance average: score 70.0, rating 4.51 stars, reply rate 50.5%, over 1,072 ranked companies · benchmark 30 Oct 2026

Score

14.1

Industry average 70.0

55.9 below average

Rating

1.05

Industry average 4.51

3.46 below average

Reply rate

—

Industry average 50.5%

not measured

Competitive Performance Rank

Among ranked Legal & Compliance companies

#1065of 1072 ranked in Legal & Compliance
Top 99% · Bottom Tierdown 52 from last month
#1 (best)#1072 (worst)
#1063Peer
#1064Peer
#1065This company
#1066Peer
#1067Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

15% of reviews positive, 85% negative

15%
positive
  • Positive15%
  • Neutral0%
  • Negative85%

Sentiment Balance

Covering July 2026 — 9 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 22% of reviews in this period, with 78% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Communication
Hidden
Loyalty
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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