Customereye

Independent Office for Police Conduct

Legal & Compliance • United Stateswww.policeconduct.gov.uk

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 1,488 days (about 2 per month). Busiest month: 5% of reviews. Languages: en 97%, unknown 2%, ro 1%.

Overall Score

13/100
1.05 ★ average rating · 100 reviews
13/100 from 100 reviews over 17 months, moderate confidence.

Legal & Compliance average: score 70.0, rating 4.51 stars, reply rate 50.5%, over 1,072 ranked companies · benchmark 30 Oct 2026

Score

12.5

Industry average 70.0

57.5 below average

Rating

1.05

Industry average 4.51

3.46 below average

Reply rate

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Industry average 50.5%

not measured

Competitive Performance Rank

Among ranked Legal & Compliance companies

#1066of 1072 ranked in Legal & Compliance
Top 99% · Bottom Tier
#1 (best)#1072 (worst)
#1064Peer
#1065Peer
#1066This company
#1067Peer
#1068Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

11% of reviews positive, 87% negative

11%
positive
  • Positive11%
  • Neutral2%
  • Negative87%

Sentiment Balance

Covering July 2026 — 3 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Loyalty
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Customer Support
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Communication
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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