Based on public reviews and response behavior.
198 reviews over 378 days (about 16 per month). Busiest month: 11% of reviews. Languages: en 100%.
Legal & Compliance average: score 70.0, rating 4.51 stars, reply rate 50.5%, over 1,072 ranked companies · benchmark 30 Oct 2026
Score
12.3
Industry average 70.0
57.7 below average
Rating
1.09
Industry average 4.51
3.42 below average
Reply rate
—
Industry average 50.5%
not measured
Among ranked Legal & Compliance companies
Only companies with enough recent, scoreable reviews are ranked.
12% of reviews positive, 86% negative
Covering September 2026 — 9 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 89% negative and 11% neutral.
Share of theme mentions
Themes from the 198 most recent reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,072 ranked companies in Legal & Compliance (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.656 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 12.3 sits in the bottom quarter of about 1,100 ranked Legal & Compliance companies (25th percentile: 61, median: 73). The weakest topic and the reply rate are the two levers that move this score fastest.
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