Customereye

Marstongroup

Legal & Compliance • United Kingdommarstongroup.co.uk

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 629 days (about 4.8 per month). Busiest month: 12% of reviews. Languages: en 100%.

Overall Score

9/100
1.12 ★ average rating · 100 reviews
9/100 from 100 reviews over 15 months, moderate confidence.

Legal & Compliance average: score 70.0, rating 4.51 stars, reply rate 50.5%, over 1,072 ranked companies · benchmark 30 Oct 2026

Score

8.8

Industry average 70.0

61.2 below average

Rating

1.12

Industry average 4.51

3.39 below average

Reply rate

—

Industry average 50.5%

not measured

Competitive Performance Rank

Among ranked Legal & Compliance companies

#1071of 1072 ranked in Legal & Compliance
Top 100% · Bottom Tier
#1 (best)#1072 (worst)
#1068Peer
#1069Peer
#1070Peer
#1071This company
#1072Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

6% of reviews positive, 93% negative

6%
positive
  • Positive6%
  • Neutral1%
  • Negative93%

Sentiment Balance

Covering July 2026 — 3 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Communication
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Pricing
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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