Based on public reviews and response behavior.
100 reviews over 649 days (about 4.7 per month). Busiest month: 68% of reviews — one month dominates this sample. Languages: es 51%, en 48%, pt 1%.
Apparel & Fashion average: score 64.9, rating 4.29 stars, reply rate 36.9%, over 3,001 ranked companies · benchmark 29 Oct 2026
Score
27.5
Industry average 64.9
37.4 below average
Rating
2.97
Industry average 4.29
1.32 below average
Reply rate
—
Industry average 36.9%
not measured
Among ranked Apparel & Fashion companies
Only companies with enough recent, scoreable reviews are ranked.
27% of reviews positive, 72% negative
Covering January 2025 — 68 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 21% of reviews in this period, with 78% negative and 2% neutral.
Based on 2 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Reviews are mostly in Spanish
Share of theme mentions
Themes extracted from 100 analysed reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 3,001 ranked companies in Apparel & Fashion (benchmark 29 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.381 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 27.5 sits in the bottom quarter of about 3,000 ranked Apparel & Fashion companies (25th percentile: 56, median: 65). The weakest topic and the reply rate are the two levers that move this score fastest.
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