Based on public reviews and response behavior.
100 reviews over 99 days (about 31 per month). Busiest month: 42% of reviews. Languages: en 97%, es 1%, fr 1%.
Apparel & Fashion average: score 64.9, rating 4.29 stars, reply rate 36.9%, over 3,001 ranked companies · benchmark 29 Oct 2026
Score
28.6
Industry average 64.9
36.3 below average
Rating
2.27
Industry average 4.29
2.02 below average
Reply rate
—
Industry average 36.9%
not measured
Among ranked Apparel & Fashion companies
Only companies with enough recent, scoreable reviews are ranked.
32% of reviews positive, 60% negative
Covering October 2026 — 14 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 7% of reviews in this period, with 79% negative and 14% neutral.
Based on 4 months of reviews, too short to read a trend
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 3,001 ranked companies in Apparel & Fashion (benchmark 29 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around problem resolution scores -0.528 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.138). Review the worst months in the trend data to identify specific operational or product issues.
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