Customereye

RAILS

Apparel & Fashionwww.railsclothing.com

Review data last updated .

Based on public reviews and response behavior.

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74 reviews over 1,672 days (about 1.4 per month). Busiest month: 8% of reviews. Languages: en 91%, de 7%, nl 3%.

Overall Score

29/100
1.59 ★ average rating · 74 reviews
29/100 from 74 reviews over 11 months, limited confidence.

Apparel & Fashion average: score 64.9, rating 4.29 stars, reply rate 36.9%, over 3,001 ranked companies · benchmark 29 Oct 2026

Score

28.7

Industry average 64.9

36.2 below average

Rating

1.59

Industry average 4.29

2.70 below average

Reply rate

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Industry average 36.9%

not measured

Competitive Performance Rank

Among ranked Apparel & Fashion companies

#2947of 3001 ranked in Apparel & Fashion
Top 98% · Bottom Tier
#1 (best)#3001 (worst)
#2945Peer
#2946Peer
#2947This company
#2948Peer
#2949Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

28% of reviews positive, 70% negative

28%
positive
  • Positive28%
  • Neutral1%
  • Negative70%

Sentiment Balance

Covering July 2026 — 3 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Delivery Shipping
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Communication
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Customer Support
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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