Baltic Born

Apparel & Fashion • United Statesbalticborn.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

44/100

−49.0 vs. last month3.24 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Apparel & Fashion companies

#280of 330

Top 85% · Bottom Tier

#1 (best)#330 (worst)

#278Peer

#279Peer

#280This company

#281Peer

#282Peer

Overall Customer Sentiment

Below Average

63% of reviews positive, 35% negative

63%

positive

Positive63%
Neutral3%
Negative35%

Sentiment Balance

Covering October 2024 — 16 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 13% of reviews in this period, with 88% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Loyalty

22.5%

Delivery Shipping

20.3%

Product Quality

18.8%

Pricing

10.7%

Response Speed

7.8%

Most feedback concerns Loyalty.

The most common complaint theme is Loyalty, making up 22.5% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH60/100

60/100

signal score

•Built from a negative-review share of 35.0% across this company's analyzed reviews.
•5 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.2avg rating

5★

43.5%

4★

8.2%

3★

7.8%

2★

9.7%

1★

30.8%

Based on 600 analyzed reviews. Sentiment is slipping: 6.2% of reviews in the last three months were positive, compared with 32.3% in the three months before that.

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