Customereye

I N C H ²

Apparel & Fashion • United Kingdomwww.inch2.com

Review data last updated .

Based on public reviews and response behavior.

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600 reviews over 1,306 days (about 14 per month). Busiest month: 15% of reviews.

Overall Score

26/100
−19.4 vs. last month1.95 ★ average rating · 600 reviews
26/100 from 600 reviews over 37 months, high confidence.

Apparel & Fashion average: score 64.9, rating 4.29 stars, reply rate 36.9%, over 3,001 ranked companies · benchmark 29 Oct 2026

Score

26.4

Industry average 64.9

38.5 below average

Rating

1.95

Industry average 4.29

2.34 below average

Reply rate

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Industry average 36.9%

not measured

Competitive Performance Rank

Among ranked Apparel & Fashion companies

#2956of 3001 ranked in Apparel & Fashion
Top 99% · Bottom Tierdown 47 from last month
#1 (best)#3001 (worst)
#2954Peer
#2955Peer
#2956This company
#2957Peer
#2958Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

33% of reviews positive, 66% negative

33%
positive
  • Positive33%
  • Neutral1%
  • Negative66%

Sentiment Balance

Covering October 2024 — 4 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 25% of reviews in this period, with 75% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Delivery Shipping
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Pricing
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Loyalty
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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