Customereye

Williams BMW

Automotive & Mobilitywww.williamsgroup.co.uk

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 631 days (about 4.8 per month). Busiest month: 8% of reviews. Languages: en 100%.

Overall Score

50/100
−12.5 vs. last month2.53 ★ average rating · 100 reviews
50/100 from 100 reviews over 18 months, moderate confidence.

Automotive & Mobility average: score 62.9, rating 4.28 stars, reply rate 41.7%, over 1,794 ranked companies · benchmark 8 Oct 2026

Score

49.6

Industry average 62.9

13.3 below average

Rating

2.53

Industry average 4.28

1.75 below average

Reply rate

—

Industry average 41.7%

not measured

Competitive Performance Rank

Among ranked Automotive & Mobility companies

#1469of 1794 ranked in Automotive & Mobility
Top 82% · Bottom Tierdown 35 from last month
#1 (best)#1794 (worst)
#1467Peer
#1468Peer
#1469This company
#1470Peer
#1471Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

49% of reviews positive, 51% negative

49%
positive
  • Positive49%
  • Neutral0%
  • Negative51%

Sentiment Balance

Covering September 2026 — 8 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 63% of reviews in this period, with 38% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Loyalty
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Product Quality
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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