Customereye

J&P Cycles

Automotive & Mobility • United Stateswww.jpcycles.com

Review data last updated .

Based on public reviews and response behavior.

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600 reviews over 324 days (about 56 per month). Busiest month: 28% of reviews.

Overall Score

59/100
+17.4 vs. last month4.54 ★ average rating · 600 reviews
59/100 from 600 reviews over 7 months, high confidence.

Automotive & Mobility average: score 61.2, rating 4.22 stars, reply rate 40.6%, over 1,412 ranked companies · benchmark 4 Oct 2026

Score

59.1

Industry average 61.2

2.1 below average

Rating

4.54

Industry average 4.22

0.32 above average

Reply rate

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Industry average 40.6%

not measured

Competitive Performance Rank

Among ranked Automotive & Mobility companies

#776of 1412 ranked in Automotive & Mobility
Top 55% · Mid Pack
#1 (best)#1412 (worst)
#774Peer
#775Peer
#776This company
#777Peer
#778Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

64% of reviews positive, 33% negative

64%
positive
  • Positive64%
  • Neutral3%
  • Negative33%

Sentiment Balance

Covering October 2024 — 23 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 74% of reviews in this period, with 22% negative and 4% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Delivery Shipping
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Response Speed
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Product Quality
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Loyalty
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Problem Resolution
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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