Based on public reviews and response behavior.
100 reviews over 915 days (about 3.3 per month). Busiest month: 8% of reviews. Languages: en 100%.
Home & Living average: score 67.3, rating 4.41 stars, reply rate 44.7%, over 5,714 ranked companies · benchmark 1 Nov 2026
Score
46.4
Industry average 67.3
20.9 below average
Rating
2.63
Industry average 4.41
1.78 below average
Reply rate
—
Industry average 44.7%
not measured
Among ranked Home & Living companies
Only companies with enough recent, scoreable reviews are ranked.
43% of reviews positive, 56% negative
Covering August 2026 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 5,714 ranked companies in Home & Living (benchmark 1 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.480 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 46.4 sits in the bottom quarter of about 5,700 ranked Home & Living companies (25th percentile: 58, median: 69). The weakest topic and the reply rate are the two levers that move this score fastest.
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