Customereye

Hydraulics Direct

Home & Living • United Stateshydraulicsdirect.com

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

100 reviews over 2,722 days (about 1.1 per month). Busiest month: 88% of reviews — one month dominates this sample. Languages: en 100%.

Overall Score

47/100
Short observation window (2722 days)
4.39 ★ average rating · 100 reviews
47/100 from 100 reviews over 1 months, limited confidence. trend not shown: window under six months. one month holds 88% of the reviews.

Home & Living average: score 67.9, rating 4.44 stars, reply rate 45.4%, over 5,448 ranked companies · benchmark 30 Oct 2026

Score

46.5

Industry average 67.9

21.4 below average

Rating

4.39

Industry average 4.44

0.05 below average

Reply rate

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Industry average 45.4%

not measured

Competitive Performance Rank

Among ranked Home & Living companies

#5119of 5448 ranked in Home & Living
Top 94% · Bottom Tier
#1 (best)#5448 (worst)
#5117Peer
#5118Peer
#5119This company
#5120Peer
#5121Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

67% of reviews positive, 33% negative

67%
positive
  • Positive67%
  • Neutral0%
  • Negative33%

Sentiment Balance

Covering January 2019 — 88 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 72% of reviews in this period, with 28% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 1 months of reviews, too short to read a trend

Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

Delivery Shipping
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Response Speed
Hidden
Product Quality
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Loyalty
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Problem Resolution
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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