Based on public reviews and response behavior.
600 reviews over 708 days (about 26 per month). Busiest month: 78% of reviews — one month dominates this sample.
Home & Living average: score 66.8, rating 4.46 stars, reply rate 46.2%, over 4,785 ranked companies · benchmark 13 Oct 2026
Score
46.4
Industry average 66.8
20.4 below average
Rating
3.77
Industry average 4.46
0.69 below average
Reply rate
—
Industry average 46.2%
not measured
Among ranked Home & Living companies
Only companies with enough recent, scoreable reviews are ranked.
71% of reviews positive, 28% negative
Covering April 2021 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 600 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 4,785 ranked companies in Home & Living (benchmark 13 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 46.4 sits in the bottom quarter of about 4,800 ranked Home & Living companies (25th percentile: 57, median: 68). The weakest topic and the reply rate are the two levers that move this score fastest.
The company replies to 0% of reviews against an industry average of 46%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
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