Based on public reviews and response behavior.
188 reviews over 40 days (about 143 per month). Busiest month: 59% of reviews — one month dominates this sample. Languages: it 30%, en 30%, de 22%.
General Retail & Marketplaces average: score 59.5, rating 4.11 stars, reply rate 33.8%, over 1,624 ranked companies · benchmark 21 Sept 2026
Score
49.8
Industry average 59.5
9.7 below average
Rating
4.39
Industry average 4.11
0.28 above average
Reply rate
—
Industry average 33.8%
not measured
Among ranked General Retail & Marketplaces companies
Only companies with enough recent, scoreable reviews are ranked.
33% of reviews positive, 65% negative
Covering September 2026 — 78 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 30% of reviews in this period, with 69% negative and 1% neutral.
Based on 2 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Reviews are mostly in Italian
Share of theme mentions
Included in the full report
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