Customereye

TJC

General Retail & Marketplacestjc.co.uk

Review data last updated .

Based on public reviews and response behavior.

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200 reviews over 14 days (about 435 per month). Busiest month: 100% of reviews — one month dominates this sample. Languages: en 100%.

Overall Score

71/100
Short observation window (14 days)
4.29 ★ average rating · 200 reviews
71/100 from 200 reviews over 1 months, moderate confidence. trend not shown: window under six months. one month holds 100% of the reviews.

General Retail & Marketplaces average: score 59.3, rating 4.10 stars, reply rate 33.3%, over 1,584 ranked companies · benchmark 18 Sept 2026

Score71.1vs 59.311.8Rating4.29vs 4.100.19Reply ratevs 33.3%

Competitive Performance Rank

Among ranked General Retail & Marketplaces companies

#343of 1584 ranked in General Retail & Marketplaces
Top 22% · Top Tier
#1 (best)#1584 (worst)
#341Peer
#342Peer
#343This company
#344Peer
#345Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

79% of reviews positive, 21% negative

79%
positive
  • Positive79%
  • Neutral1%
  • Negative21%

Sentiment Balance

Covering September 2026 — 200 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 79% of reviews in this period, with 21% negative and 1% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 1 months of reviews, too short to read a trend

Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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