Customereye

VitalChek

Professional Services • United Stateswww.vitalchek.com

Review data last updated .

Based on public reviews and response behavior.

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1,000 reviews over 125 days (about 244 per month). Busiest month: 29% of reviews. Languages: en 86%, unknown 13%, ca 0%.

Overall Score

42/100
Short observation window (125 days)
−11.2 vs. last month4.41 ★ average rating · 1,000 reviews
42/100 from 1,000 reviews over 5 months, moderate confidence. trend not shown: window under six months.

Professional Services average: score 66.2, rating 4.38 stars, reply rate 42.8%, over 1,436 ranked companies · benchmark 23 Oct 2026

Score

41.7

Industry average 66.2

24.5 below average

Rating

4.41

Industry average 4.38

0.03 above average

Reply rate

—

Industry average 42.8%

not measured

Competitive Performance Rank

Among ranked Professional Services companies

#1352of 1436 ranked in Professional Services
Top 94% · Bottom Tierdown 82 from last month
#1 (best)#1436 (worst)
#1350Peer
#1351Peer
#1352This company
#1353Peer
#1354Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

60% of reviews positive, 37% negative

60%
positive
  • Positive60%
  • Neutral3%
  • Negative37%

Sentiment Balance

Covering July 2026 — 92 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 54% of reviews in this period, with 39% negative and 7% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 5 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Delivery Shipping
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Response Speed
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Onboarding
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Pricing
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Loyalty
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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