Customereye

Office for National Statistics

Professional Serviceswww.ons.gov.uk

Review data last updated .

Based on public reviews and response behavior.

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80 reviews over 2,913 days (about 0.8 per month). Busiest month: 8% of reviews. Languages: en 100%.

Overall Score

42/100
1.44 ★ average rating · 80 reviews
42/100 from 80 reviews over 12 months, limited confidence.

Professional Services average: score 58.9, rating 4.24 stars, reply rate 43.6%, over 868 ranked companies · benchmark 16 Sept 2026

Score41.8vs 58.917.1Rating1.44vs 4.242.80Reply ratevs 43.6%

Competitive Performance Rank

Among ranked Professional Services companies

#781of 868 ranked in Professional Services
Top 90% · Bottom Tier
#1 (best)#868 (worst)
#779Peer
#780Peer
#781This company
#782Peer
#783Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

21% of reviews positive, 79% negative

21%
positive
  • Positive21%
  • Neutral0%
  • Negative79%

Sentiment Balance

Covering July 2026 — 3 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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