Based on public reviews and response behavior.
3,269 reviews over 2,800 days (about 36 per month). Busiest month: 22% of reviews. Languages: en 83%, unknown 15%, es 1%.
Professional Services average: score 66.0, rating 4.35 stars, reply rate 45.1%, over 1,150 ranked companies · benchmark 30 Oct 2026
Score
40.8
Industry average 66.0
25.2 below average
Rating
3.44
Industry average 4.35
0.91 below average
Reply rate
—
Industry average 45.1%
not measured
Among ranked Professional Services companies
Only companies with enough recent, scoreable reviews are ranked.
58% of reviews positive, 41% negative
Covering September 2026 — 197 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 63% of reviews in this period, with 36% negative and 1% neutral.
Share of theme mentions
Themes from the 3,269 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,150 ranked companies in Professional Services (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.186). Review the worst months in the trend data to identify specific operational or product issues.
An overall score of 40.8 sits in the bottom quarter of about 1,200 ranked Professional Services companies (25th percentile: 57, median: 68). The weakest topic and the reply rate are the two levers that move this score fastest.
Included in the full report
Unlock the full report — $4.99
